How Many Backlinks Does It Take to Rule Your Niche’s SERPs?
SEO is undergoing a dramatic evolution. Despite this, when it comes to those trusty old…
In this digital world where consumers spend hours of their day looking at screens, digital marketing truly pays off. However, that does not mean marketing offline is obsolete, as many people still enjoy reading physical newspapers, listening to radio shows, or browsing retail stores for the latest video games or fashion pieces.
For true success in 2025, it is all about multichannel marketing. In this guide, learn about the benefits of multichannel marketing, what it is, and how to create a multichannel marketing campaign.
Looking for a more digital-focused campaign? Check out our SEO services.
Multichannel marketing is a popular strategy used by businesses to engage with their consumers and customers across multiple channels. It means being able to interact with a wider variety of customers.
Wondering what is a marketing channel? The channels can be categorised into two groups.
Online Channels: These include any channels that take place online, such as social media, email, and online ads. SEO consulting is used to boost marketing efforts in online channels.
Offline Channels: These are the channels that take place entirely offline. It includes direct mail, print ads, TV adverts, radio adverts, and telemarketing. Some of these may seem outdated, but the reality is they still have a place, especially for particular types of audiences.
A good example of channel marketing is a brand that has a strong social media presence, uses managed SEO strategies, and also displays adverts on TV.
Some businesses may think a good social media and SEO strategy is enough to engage customers, but that isn’t always true, especially when a portion of your audience interacts with media outside of the internet. Here’s why multichannel marketing matters:
Expanding Your Reach: Every business wants to expand its reach. With multichannel marketing, you can meet customers where they already are, whether that’s when they are reading a magazine or browsing social media.
More Engagement: In addition to reaching a wider audience, consumers also have more opportunities to engage. They may first come across your brand on a poster, for example, and then notice your brand is also on social media. This establishes you as a distinct brand, and the customer is more likely to engage with you.
Data Insights: With multichannel marketing, you can gain a deeper understanding of your customers’ behaviours.
A Stronger Brand: If your brand markets itself through multiple channels, you create a stronger and more trustworthy brand. People are more likely to remember your brand’s name and logo if they spot it both online and offline.
An Advantage in a Competitive World: The world, both online and offline, is extremely competitive for brands. It’s hard to stand out from the crowd, so it makes sense to do everything you can to achieve this. With multichannel marketing, you give yourself that competitive edge over other competitors that only use one of two channels in their strategy.
Before we dive into what the best multichannel marketing campaigns involve, it helps to distinguish between multichannel and omnichannel marketing, as you have likely heard of both terms.
Multichannel marketing refers to marketing through multiple channels, while omnichannel marketing focuses more on the customer. All channels are included in multichannel marketing, with brands offering a seamless, consistent, personalised campaign that makes it easier for customers to engage with them. For example, an online store with an omnichannel marketing approach may send a push notification to a consumer’s phone if they abandon a shopping cart, encouraging them to complete their purchase. If you want to learn more about omnichannel marketing, check out this piece on AI-Driven Omnichannel Marketing.
Omnichannel marketing is a step up from multichannel marketing, but multichannel marketing remains useful, especially for brands that currently use only one or two channels.
Are you ready to up your marketing game in 2025? Here are some tips for an effective multichannel marketing strategy.
The first step is to always identify your target audience and where they spend the most time. This one is crucial because it gives you an idea of the channels you should target the most. While marketing on as many channels as possible makes sense, there may be little point in targeting newspapers if your target audience is teenagers who likely read most of their content online.
Identifying your target audience is a crucial part of an advanced SEO strategy, enabling you to effectively integrate your SEO efforts with your marketing objectives across multiple channels.
Multichannel marketing doesn’t have to be time-consuming and monotonous – not when multichannel campaign automation tools exist. Invest in marketing automation platforms, creative automation tools, and AI-powered chatbots to make your multichannel marketing campaign more seamless.
Looking for Great Multichannel Marketing Tools? Check Out These:
While you don’t need to dive into a full-blown omnichannel marketing campaign, using integrated multichannel marketing is still beneficial. This involves having separate channels that communicate with one another for a more seamless consumer experience. A good idea is to start with integrating social media and email.
Once you have implemented multichannel marketing, start analysing the results. It is a key part, as you need to know whether your efforts are making a difference! You may find that marketing on one channel has a significant impact, but marketing on another yields little return on investment. By monitoring your results, you can then optimise your strategy for more effective marketing as you go.
One of the more challenging aspects of a successful multichannel marketing campaign is maintaining a consistent brand tone. The idea is not to try to be multiple brands at once to appeal to different consumers – it’s to reach those consumers in different areas while maintaining your brand consistency. Your brand identity should be consistent, regardless of the channel you’re advertising on. That often means maintaining a consistent tone (whether writing long-form content or snappy social media posts), using similar images, and conveying a persistent message.
While the prospect of being on all channels might seem exciting, especially if you want to grow your brand as much as possible, this is a fool’s game. Multichannel marketing is not about hitting all channels; it’s about choosing the right ones for your goals and audience. So, hand-pick several channels and put more effort into those. There is no magic number for the number of channels you need, so consider your audience, budget, and time constraints.
It helps to prioritise some channels above others. You will learn which channels provide the most success as you go – these are the ones where your efforts will lead to the most success.
You want to reach as many customers as possible, and that means devising a multichannel marketing campaign that advertises on the channels your audience uses the most, whether that’s particular social media platforms, TV, or newspapers. It’s about blending both online and offline channels, which leads to better brand recognition and engagement.
Are you interested in improving your digital visibility? Perhaps you have learned that the majority of your target audience resides online. If so, we can help you improve your search engine rankings. Schedule a free SEO strategy session today to get started!
Expertise. Authoritativeness. Trust. These are the three core pillars behind Google’s E-A-T concept. If you have been in the content…
Google's Core Web Vitals reports how a page performs, and here's our checklist to improving page experience this 2022!
Link Building or Managed SEO which is right for me?