What Is Conversion Rate Optimisation?
As a specialist Conversion Rate Optimisation agency and consultancy, we know how to improve the number of visitors who complete the actions that matter most on your website.
Whether you want visitors to register for your email newsletter, hit the buy button, click a specific link, or complete any other goal, we have the expertise to move these numbers.
Conversion Rate Optimisation starts with testing, content enhancements and workflow improvements to guide visitors toward the desired action. Our CRO services go through your website methodically to identify anything getting in the way of the clicks, sign-ups or sales you need, including how your pages perform for visitors arriving through AI-generated search results.
Done right, CRO means higher-value leads and increased revenue. Every website is different, so our approach is tailored to each site we work with. There is no one-size-fits-all solution, but we will look at the following:
With this information, our experts have all the insight they need to boost those all-important conversions!
Conversion Rate Optimisation Core Focuses
We have more than 12 years of experience providing conversion optimisation services, and every campaign is unique and tailored to your needs.
Every website is different, but these 4 aspects are essential for boosting conversion rates.
What Is Included In Conversion Rate Optimisation?
Click Intelligence is a conversion rate optimisation agency and consultancy with over 12 years of experience delivering CRO results for clients across more than 40 sectors.
What we deliver will vary based on your goals and what our analysis uncovers, but every recommendation is backed by data and measured against a clear, agreed success metric.
Here’s a run-through of what’s included in a typical CRO process:
Google Analytics Audit

Every one of our Conversion Rate Optimisation services starts with an audit using Google Analytics.
The auditing stage will give us vital data about your website visitor behaviour. It will help pinpoint any areas that need improvement regarding usability to result in valuable conversions for your business.
We will then devise a report backed up by the figures that detail our recommendations on what changes need to be made to boost your conversion rate.
Qualitative Analysis Set Up

As part of our full service CRO offering, we assess user behaviour using qualitative analysis to understand the practical reasons why your visitors aren’t converting, providing real answers that back up the data.
We look at the following:
- User testing
- Usability Evaluation
- Customer development interviews
- Surveys
- Polls
- SEO analysis (on-page & keyword research)
- Live chat
- Customer service data
Heatmap Set Up And Analysis

Our Conversion Rate Optimisation service uses industry leading heatmap software to track how visitors interact with your pages.
Heatmaps track how web users interact with your page elements, recording users’ clicks and mouse movements. This allows us to understand how the user experience layout and design affect user actions and conversions.
Data from our heatmap analysis will show the following:
- How visitors interact with calls to action
- The areas of the page that visitors interact with the most
- The areas of the page that they don’t interact with
- Any clear blockage points, e.g., buttons not working
Armed with this information, we can make improvements that get results.
A/B Testing

A/B testing is conducted to test the elements of your page that affect your conversion rate.
When you work with a Click Intelligence conversion rate optimisation consultant, they take their time to implement changes to your website copy, images, design, and layout to see what works best!
An approach that works for one website won’t always work for the next. That’s why we take the time to tailor our A/B testing to your goals, whether testing single elements like buttons, whole page testing like layouts, or visitor flow testing.
We will compare different versions of your website to determine the best strategy for higher conversion rate success!

When implementing A/B testing, we continually monitor the tests’ quality to ensure that the test will work according to your requirements.
With A/B testing, our CRO team works with developers to ensure that all aspects work smoothly across all browsers and devices, so there is no time wasted during the testing process!
Quality assurance helps us to improve your site’s performance and identify any broken parts in your website’s design.

When delivering our conversion optimisation service, we take the time to plan each A/B test we carry out.
This involves prototyping websites using wireframe designs that look at the layout, information structure, user flow, and functionality to scope the user journey.
As we test, we adapt these wireframe designs so that they are fully optimised before developing the finished product this ensures we make changes that will start to get you results quickly!
Conversion Rate Optimisation Service Packages
The aim of every conversion rate optimisation package is different, so we tailor our approach to your specific needs. Our CRO packages are built around your goals, with improvements made based on our extensive findings.
Our CRO team’s strategy is based on the list below:
Conversion Rate Optimisation Pricing
We offer 2 packages for our conversion rate optimisation services. What we deliver depends on your goals, and this will always be agreed before we start work.
Both packages are built to identify and fix what’s holding your conversions back, with every recommendation backed by data.

Conversion Rate Optimisation Services Conversion Rate Optimisation Audit
From £800/ Per Landing Page Get in touch- Google Analytics Audit and Qualitative Analysis Setup
- Heatmap Setup & Analysis
- Data Collection
- Data Analysis
- Conversion Audit Report Including Recommendations for Improvements

Conversion Rate Optimisation Services Full Conversion Rate Optimisation & Testing Package
From £4,600 Get in touchA typical 3 Month Workflow could include:
- Google Analytics Audit and Qualitative Analysis Set-up
- Heatmap Setup & Analysis
- Data Collection
- Conversion report & A/B Test Roadmap Presentation
- A/B Test Planning & Wireframes
- A/B Test CRO Implementation & Quality Assurance
- A/B Test Reporting
- A/B Test Design & Development Time
- Calls & Consultation Support
These campaigns start from £4,600 per month.
What Is Included In Your CRO Budget?
Our conversion rate optimisation team will work with you to determine the best way to use your CRO budget. When you work with us, we provide a fully itemised list of our CRO services and their associated costs.
No two CRO requirements are the same, so we don’t work from a fixed, pre-defined list. Instead, we help you find the right route forward for your specific goals.
We don’t charge for management time, so the price you see reflects what you actually pay, with no hidden costs added later.
Transparent pricing and deliverables are part of the Click Intelligence service guarantee.
Our Conversion Rate Optimisation Process
Steps To Success
Benefits Of Using Our Conversion Rate Optimisation Service
Our Customers Get Real Results
See Big Improvements In:
Ready to improve your CRO? Book your consultation now. Increased conversions are just a click away…
Conversion Rate Optimisation White Label Packages
Are you an agency looking to resell CRO services? Click Intelligence offers white label CRO as part of our full range of white label SEO services, trusted by 500-plus agency partners worldwide.
White labelling CRO with us frees up your team to focus on your core offerings, while we handle the delivery and reporting your clients see under your brand.
Book a call to find out more about our professional white label packages.
Conversion Rate Optimisation FAQs
Conversion rate measures the number of website visitors who complete a desired action on your website. The number of visitors who ‘converted.’ This could be the number of visitors who made a purchase, clicked a specific button, gave feedback, or signed up for your newsletter. The rate is the number of these conversions divided by total visitors.
CRO involves analytics and A/B testing to understand visitor behaviour and any blockages that are impacting them in carrying out the desired action. Our specialists at our conversion rate optimisation agency then use this data to make changes to your layout and design to improve conversion rates.
A CRO agency typically manages your entire conversion optimisation programme end to end, from audit through to ongoing testing and reporting. A CRO consultant works alongside your existing marketing or product team, providing specialist expertise without taking over the whole process. At Click Intelligence, we work both ways. Some clients want us to run their CRO programme entirely, while others bring us in as a conversion rate optimisation consultant to support an in-house team. We’ll agree the right model with you before any work begins.
Our CRO audits start from £800 per landing page. The exact cost depends on the scope of your site, the number of pages you want assessed, and how deep you want the analysis to go. Every audit includes a full itemised breakdown of what’s included, so you know exactly what you’re paying for before work starts, with no charge added for our management time.
By getting in touch with a conversion optimisation agency like us! If your conversion rate is low and doesn’t seem to improve, you would benefit from CRO. Our experts can identify opportunities for improvement to increase your sales.
A/B testing compares more than one version of your website so we can determine the best strategy to improve your conversion rates.
User experience is an important aspect of CRO, as poor user experience can stop visitors from staying on your page and converting.
At Click Intelligence, we offer an extensive list of SEO Services for agencies and retail clients. These include Technical SEO Auditing, Backlink Analysis Audit, Multilingual SEO, and a Website Migration Service. Whatever service you choose, we tailor a bespoke package to address your unique needs.
We offer White Label packages of all of our services! Whether your client is after SEO Management Services or SEO Consultant Services, we offer it all. Get in touch to find out more.
Getting in touch with the team here at Click Intelligence couldn‘t be simpler! Just hit the ‘Book A Consultation‘ button on this page to speak to one of our friendly team.
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Why Us?
We are a talented digital marketing agency that specialises in SEO with offices in London and Cheltenham. Our one-of-a-kind approach is data-driven, allowing us to provide high-quality and outstanding results for all your SEO and digital marketing needs.
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